Last updated: January 2026
Halbrook Health Sciences LLC ("we", "us") stands behind Nervora with a 60-day money-back promise. This policy explains how it works.
If you are not satisfied with Nervora for any reason, you may request a refund of the product purchase price within 60 days of the original order date. The promise applies to both opened and unopened bottles, so you can genuinely try the product before deciding.
Email support@nervoraofficial.com or orders@nervoraofficial.com with your order number and the name on the order. We will reply within one business day with a return authorization and the returns address. Return any remaining bottles, opened or not, using a tracked shipping method for your protection.
Customers are responsible for return shipping costs unless the return results from our error (such as a damaged or incorrect item), in which case we cover return shipping and provide a replacement or full refund. Original outbound shipping charges (for example, the $9.95 charged on single-bottle orders) are not refundable.
Once we receive and inspect your return, we process the refund to your original payment method, typically within 5 business days. Your bank or card issuer may take additional time to post the credit to your statement.
If your order arrives damaged or is not what you ordered, contact us within 7 days of delivery with a photo. We will make it right at no cost to you.
Halbrook Health Sciences LLC, 217 W Mifflin St, Suite 4, Madison, WI 53703, USA. Phone (608) 421-7730. Email support@nervoraofficial.com. See also our guarantee and shipping and returns pages.